Project Coordinator (Full-Time, Hybrid)

For over 25 years, Plaudit has specialized in website design, site management, and Internet marketing. We pride ourselves on delivering exceptional service and fostering long-term business partnerships with our clients, resulting in years of mutual success.

We seek a highly motivated and versatile professional to support all aspects of managing and coordinating projects. This role is ideal for someone with a strong background and passion for the web industry, who is detail-oriented, good with people, and eager to contribute to a dynamic work environment.

Responsibilities

While your responsibilities will be diverse and evolving, your primary focus will be to ensure smooth operations across all projects, seamless communication between clients and internal teams, and assist a senior partner with various project-related tasks.

Key responsibilities include:

• Attend client and internal meetings, take detailed notes, and turn them into actionable tasks.
• Manage the project management system by creating, assigning, and tracking tasks.
• Communicate needs and deadlines with clients, team members, and contractors.
• Maintain proactive client communication throughout project lifecycles.
• Monitor project scope, budgets, and timelines to keep projects on track.
• Create and process Statements of Work (SOW) and Change of Scope (COS).
• Confirm deliverables meet requirements and Plaudit's high standards by conducting quality assurance checks.
• Support the senior partners with various ad-hoc tasks.

Requirements

Candidates must embody Plaudit's core values by prioritizing client success, bringing passion and positivity to their work, and continuously striving to learn and grow. We seek individuals who rise to challenges, embrace complex problems, and take full ownership of their responsibilities — ensuring exceptional results in every project.

Additional requirements include:

• Proven project management experience in an agency or as a freelancer.
• Experience or knowledge of web design, web development, and Internet marketing.
• Excellent organizational skills with meticulous attention to detail.
• Proven ability to deftly manage a variety of clients and projects concurrently.
• Strong written and verbal communication skills.
• Resilience in handling stress and navigating challenging client conversations (e.g., timeline issues) with composure, empathy, and friendliness.
• Proactive and eager to assist, with a strong desire to learn and take on new challenges.
• Open to feedback and committed to continuous improvement.
• Must be able to maintain confidentiality and handle sensitive information with discretion.
• Must reside in the Twin Cities area.

Competitive Benefits Package

This is a full-time employment opportunity with a competitive benefits package:

• Opportunities for advancement, including becoming a manager or director
• Company-wide option to work remotely
• Free parking and an office on the Green Line
• 401(k) with company match
• Ergonomic workstations with motorized sit-stand desks
• Casual environment with skilled and dedicated co-workers
• Medical and Dental
• Company paid Life Insurance and AD&D
• Company paid Short and Long Term Disability
• Paid time off and holidays

Job Location

We welcome you to work remote, but you must be able to easily meet at the following office address for meetings and other gatherings: Plaudit Design, 2470 University Ave W, St Paul, MN 55114

Committed to an Inclusive Workplace

Plaudit is an equal opportunity employer committed to providing an inclusive workplace free from harassment and discrimination. At Plaudit, we aim to foster a culture where every member feels valued, supported, and inspired to achieve individual and shared goals. This includes providing opportunity and access for all people across differences of race, color, ethnicity, age, marital status, gender, sexual orientation, gender identity, gender expression, religion, national origin, disabilities, political affiliation, and socioeconomic background.